SALON POLICIES

APPOINTMENTS

To make an appointment please call the salon on (03) 5831 6807. If all of our therapists are busy please leave your name and number and we will certainly get back to you as soon as we can.

CHANGING APPOINTMENTS

Maison Belle Beauty operates on an appointment only service and your booking is reserved. We understand matters may occur resulting in you needing to reschedule/cancel your appointment time. In the event this happens we respectfully ask that you please provide the salon with a minimum 12 hours notice prior of any appointment changes.

If the minimum required notice has failed to be given, a late cancelation fee will be charged at 50% of the original serviced booked.

Failure to show for an appointment will incur a fee of 75% of the original serviced booked.

Every client will receive a reminder text message 24 hours prior to their appointment, which you must reply YES to confirm. You also have the option to reply NO/CANCEL to cancel your appointment.

ARRIVAL

Please arrive 15 minutes prior to your appointment time to allow yourself to relax for maximum benefit from your treatment. Unfortunately arriving late for an appointment will deduct from your treatment time.

GIFT VOUCHERS

Maison Belle Beauty gift vouchers can be purchased in store and are valid for 6 months. Alternatively you can pay over the phone and we can send the voucher out to you. Vouchers can be redeemed on any service or products in salon.